Modernising field service with our traceability apps

Definition Management of field interventions

Management of field interventions for the installation, maintenance and delivery of products. Field Service encompasses all after-sales service activities carried out directly on the customer’s premises, requiring precise coordination and technical expertise.

Equipment

Barcode-reading laser terminals, smartphones, GPS, mobile printers and business software. These technological tools enable technicians to access customer information, service history and technical documentation in real time in the field.

Benefits

Real-time data, optimised planning and increased traceability. Modernising the Field Service also means a significant reduction in response times, less time spent copying paper forms, improved customer satisfaction, and fewer administrative errors thanks to the digitisation of processes.

Challenges

Digitalisation to reduce costs and increase team efficiency. Companies also need to manage organisational change, train their technicians in the new tools, and integrate these solutions with existing information systems.

Trends

Artificial intelligence for predictive maintenance, augmented reality for remote assistance and the Internet of Things (IoT) for continuous monitoring of equipment are the main innovations transforming the sector.

ROI

Companies that have modernised their field service systems report an average 20% increase in technician productivity, a 15% reduction in operating costs and a 25% improvement in customer satisfaction indicators.

Trace in SaaS

A certificate for your goods: reduce export disputes

Are you a manufacturer, distributor or service provider? AuthlocPrint and AuthlocValid enable you to:
✅ Certify the authenticity of your products with a single scan
✅ Track illegal export sales using geolocation
✅ Protect your brand against counterfeiting and unauthorised distributors
✅ Build trust with your customers and partners

Trace in SaaS

Mobile and web-based asset tracking software, loans

Presentation of the asset tracking application

Who hasn’t lost power tools on construction sites, not knowing who took them? Which packaging or consignment was delivered, to whom and when?

Trace in SaaS

No-code interface between tracking app and databases - spreadsheet display

We have an easy, no-code, secure and low-cost tool for :

links, interfaces, APIs to existing databases such as ERP: a crucial element for any large-scale mobile application!
data entry spreadsheet screens on PCs for mobile apps, mobile data hosting.

Every complete mobile app has initial data and collected data: customers love their spreadsheets for this! But the Excel spreadsheet can’t be shared across multiple terminals. And the data must be on their server: we have a “no-code” solution that meets these constraints, on which we have mastered the APIs: NOCODB or any sovereign database.

Extra features

Types of mobile or fixed input devices, kiosks, interactive devices for your applications

One of the added values we bring to your traceability project: a single application for your entire fleet, from the possible reuse of your current computers, smartphones and tablets to the choice of a new rugged terminal tailored to your specific business needs.

Extra features

List of qualified brands of terminals with imagers for our native barcode reading applications

If you’d like to get your handsets back for use with apps like ours, before you buy your own handsets for our apps (we can supply you with them too), take a look at this list!

Extra features

How can we make economical use of the means of capturing data for `hands-free` ?

Using our software capabilities to replace certain hardware functions, and given their compatibility with older versions of Android, Apple iOS, and Windows (including the IoT version), let’s dig into your stockpile of old or unused hardware to build a cost-effective and functional data capture solution!

Extra features

Data architectures for computers and mobile printing, interconnections

Let us design your native traceability application with “Edge” distribution of computing power

With explanations of the different ways in which smartphones and Android mobile computers can be connected to data bases and printers on the move, design your barcode, Rfid traceability application project!

Extra features

Sale of barcode printers compatible with our software

we sell these label printers to print from a cell phone: our mobile software works with these printers.

Our barcode label printers for sale

With our customized mobile applications, we can deliver printing solutions that include :

Extra features

Our three types of apps for iOS, Android, Windows, Mac and Linux: advantages and differences

We develop mobile applications for all mobile and non-mobile operating systems (“OS”), increase your environmental impact:

Android: for many brands, off-the-shelf or terminals with integrated imager or laser, ruggedized, in Web under Chrome, or PWA or native mode,
Read More

Trace in SaaS

Mobile logistics picking: interface-free picklist creation and verification

Prepare your logistics orders or receipts with peace of mind, using interface-free picklists!

Benefits of our mobile picklist creation and verification application

Save operator time on picking, order-picking and receiving,
reduce errors in item codes taken from the pricking list,
requires no complex interfaces with your ERP: just a list of bar-coded items,
provides proof of the added value and application of the operator’s work
increases the company’s level of quality and customer satisfaction.

Instructions for use :

1. Create a “picklist ” from your choice of :

Extra features

Enhanced barcode reading via augmented reality with fast continuous capture

Increasing operator performance and customer satisfaction, reducing disability through augmented reality (AR) and continuous camera scanning in our applications!

(“AR” or “RA” = Augmented Reality)

Extra features

Android geolocation function: outdoor and indoor possibilities

We explain the different methods available for locating packages, parcels, vehicles, stock items and employees, both indoors and outdoors, and what services can be expected from such systems, which we can code into customized barcode field data collection applications. This gives our customers a competitive edge and enables them to offer other services to their customers.

Extra features

Search for and supply custom Rfid tags

We search for the right tag for your application, RFID badges with your logo or a double-sided advertising message: entry badges, recyclable production tracking (OF), for metal supports, cables, hoses, clothing, PPE, etc..

Trace in SaaS

Geolocation application for parcel drop-off points with signature

Do you deliver parcels without a signature? Provide your customers with proof of the place and date of delivery of your parcels: record the GPS position of each delivery and parcel, the customer’s signature on the screen and send the coordinates to your customers on request.

Extra features

Measurement functions: extreme temperatures via IoT from a cell phone

on smartphone for predictive maintenance, cold chain monitoring.

Remote measurement of extreme temperatures on smartphone: example of a function provided in our traceability applications, to record temperature and the number of fires carried out, for example to plan preventive maintenance and monitor compliance with warranty conditions: electronic hardware and software on smartphone. Sensor coverage: Europe.

Extra features

OFFLINE 1st mode for our mobile applications: network savings

also known as “partially disconnected” mode, “offline first”, offline work.

Do your mobile employees find it difficult to work and scan offline, with connections breaking down or slowing down data entry? Do they lose data when their connection is interrupted?

Trace in SaaS

Rapid replenishment request application by barcode scan and email

Save time and precision on your replenishment orders: scan, adjust quantities and email directly from your smartphone or Android terminal with integrated scanner/imager. No more reading or writing errors!

Trace in SaaS

Concierge service : application to scan the receipt of parcels and notify the recipient by email

The availability of customer reception staff is important

Save your reception assistant time when receiving parcels: equip her with a simple and fast tool for informing the recipient of the arrival of a parcel.

Trace in SaaS

Control and count people's access by cell phone, badge or car plate

initially developed for waste collection centres

Mobile access control application for wardens: Mobile barcode terminals, or smartphones, barcode cards (badges or windscreen stickers) or NFC tags (Rfid), or automatic license plate reading (OCR), database, installation, training: everything you need at the very least to track, monitor and filter access to your facilities (in this case, waste collection centers), and enter quantities to be invoiced to professionals.

Extra features

Advantages of mobile computers with integrated scanner

Tests on terminals with integrated laser compared with consumer smartphones

At a time of democratized Internet purchasing and the race for the “cheapest”, it’s important to educate our customers and warn them of the hidden differences between professional terminals and off-the-shelf or “consumer” smartphones, both in terms of barcode reading and the rugged nature of the devices.