Below you will find pages that utilize the key-word :“Field-service”

Field Service Modernisation

Definition

Management of field interventions for the installation, maintenance and delivery of products. Field Service encompasses all after-sales service activities carried out directly on the customer’s premises, requiring precise coordination and technical expertise.

Equipment

Barcode-reading laser terminals, smartphones, GPS, mobile printers and business software. These technological tools enable technicians to access customer information, service history and technical documentation in real time in the field.

Benefits

Real-time data, optimised planning and increased traceability. Modernising the Field Service also means a significant reduction in response times, less time spent copying paper forms, improved customer satisfaction, and fewer administrative errors thanks to the digitisation of processes.

Challenges

Digitalisation to reduce costs and increase team efficiency. Companies also need to manage organisational change, train their technicians in the new tools, and integrate these solutions with existing information systems.

Trends

Artificial intelligence for predictive maintenance, augmented reality for remote assistance and the Internet of Things (IoT) for continuous monitoring of equipment are the main innovations transforming the sector.

ROI

Companies that have modernised their field service systems report an average 20% increase in technician productivity, a 15% reduction in operating costs and a 25% improvement in customer satisfaction indicators.

Standard apps

Allow your customers to authenticate your products and verify their country of sale

Manufacturer, reseller, retailer, security check services, you want to give your customers a way to verify the authenticity of your products, and at the same time know the countries of batch sales to identify offenders in your indirect sales network?

Standard apps

No-code interface between mobile app and databases - spreadsheet display

We have an easy, no-code, secure and low-cost tool for : links, interfaces, APIs to existing databases such as ERP: a crucial element for any large-scale mobile application!

Customized functions

Data architectures for computers and mobile printing, interconnections

Let us design your native traceability application with “Edge” distribution of computing power With explanations of the different ways in which smartphones and Android mobile computers can be connected to data bases and printers on the move, design your barcode, Rfid traceability application project!

Customized functions

Sale of barcode printers compatible with our software

we sell these label printers to print from a cell phone: our mobile software works with these printers. Our barcode label printers for sale With our customized mobile applications, we can deliver printing solutions that include :

Customized functions

Our three types of apps for iOS, Android, Windows, Mac and Linux: advantages and differences

We develop mobile applications for all mobile and non-mobile operating systems (“OS”), increase your environmental impact: Android: for many brands, off-the-shelf or terminals with integrated imager or laser, ruggedized, in Web under Chrome, or PWA or native mode,

Standard apps

Mobile logistics picking: interface-free picklist creation and verification

Prepare your logistics orders or receipts with peace of mind, using interface-free picklists! Benefits of our mobile picklist creation and verification application Save operator time on picking, order-picking and receiving, reduce errors in item codes taken from the pricking list, requires no complex interfaces with your ERP: just a list of bar-coded items, provides proof of the added value and application of the operator’s work increases the company’s level of quality and customer satisfaction.

Customized functions

Enhanced barcode reading via augmented reality with fast continuous capture

Increasing operator performance and customer satisfaction, reducing disability through augmented reality (AR) and continuous camera scanning in our applications! (“AR” or “RA” = Augmented Reality)

Customized functions

Android geolocation function: outdoor and indoor possibilities

We explain the different methods available for locating packages, parcels, vehicles, stock items and employees, both indoors and outdoors, and what services can be expected from such systems, which we can code into customized barcode field data collection applications.

Customized functions

Types of mobile terminals, interactive scan kiosks for our developments

One of our added values in your traceability project with our custom-developed mobile software: the choice of terminal adapted to your use and business, with constraints of speed and efficiency, with the indispensable adaptation of our applications to their ergonomics and possibilities.

Customized functions

Search for and supply custom Rfid tags

We search for the right tag for your application, RFID badges with your logo or a double-sided advertising message: entry badges, recyclable production tracking (OF), for metal supports, cables, hoses, clothing, PPE, etc.

Customized functions

List of brands and terminals with qualified imagers for our barcode reading applications

If you’d like to get your handsets back for use with apps like ours, before you buy your own handsets for our apps (we can supply you with them too), take a look at this list!

Customized functions

How can we make economical use of the means of capturing data for `hands-free` ?

Using our precise knowledge of what our software can do to replace certain hardware functions, and its compatibility with older versions of Android, let’s delve into your hardware reserves to build an economical and functional data capture solution!

Standard apps

Mobile barcode asset tracking software, ready to use

Who had this tool, this packaging, for the last time? Who hasn’t lost a machine (power tool) on a construction site, not knowing to whom it was delivered?

Standard apps

Geolocation application for parcel drop-off points with signature

Do you deliver parcels without a signature? Provide your customers with proof of the place and date of delivery of your parcels: record the GPS position of each delivery and parcel, the customer’s signature on the screen and send the coordinates to your customers on request.

Customized functions

Measurement functions: extreme temperatures via IoT from a cell phone

on smartphone for predictive maintenance, cold chain monitoring. Remote measurement of extreme temperatures on smartphone: example of a function provided in our traceability applications, to record temperature and the number of fires carried out, for example to plan preventive maintenance and monitor compliance with warranty conditions: electronic hardware and software on smartphone.

Customized functions

OFFLINE 1st mode for our mobile applications: network savings

also known as “partially disconnected” mode, “offline first”, offline work. Do your mobile employees find it difficult to work and scan offline, with connections breaking down or slowing down data entry?

Standard apps

Rapid replenishment request application by barcode scan and email

Save time and precision on your replenishment orders: scan, adjust quantities and email directly from your smartphone or Android terminal with integrated scanner/imager.

Standard apps

Concierge service : application to scan the receipt of parcels and notify the recipient by email

Save time for your receptionist, proof of reception : equip her with a quick information tool for the arrival of packages at the reception of your company

Standard apps

Control and count people's access by cell phone, badge or car plate

initially developed for waste collection centres Mobile access control application for wardens: Mobile barcode terminals, or smartphones, barcode cards (badges or windscreen stickers) or NFC tags (Rfid), or automatic license plate reading (OCR), database, installation, training: everything you need at the very least to track, monitor and filter access to your facilities (in this case, waste collection centers), and enter quantities to be invoiced to professionals.

Customized functions

Advantages of mobile computers with integrated scanner

Tests on terminals with integrated laser compared with consumer smartphones At a time of democratized Internet purchasing and the race for the “cheapest”, it’s important to educate our customers and warn them of the hidden differences between professional terminals and off-the-shelf or “consumer” smartphones, both in terms of barcode reading and the rugged nature of the devices.